FQA

1.

What products do you sell?

We specialize in electronic products such as laptops, tablets, and related accessories.

2.

How can I place an order?

Simply browse our store, add the items you like to your cart, and proceed to checkout using your preferred payment method.

3.

What payment methods do you accept?

We accept credit/debit cards, PayPal, and other secure online payment methods shown at checkout.

4.

Is my payment information secure?

Yes. All transactions are encrypted and processed through trusted third-party payment gateways. We do not store your payment information.

5.

Do you offer international shipping?

Yes, we ship to many countries worldwide. Shipping availability and costs are shown during checkout.

6.

How long will it take to receive my order?

Processing time is usually 1–3 business days. Delivery time depends on your location and shipping method, typically 7–15 business days.

7.

How can I track my order?

Once your order is shipped, you will receive a tracking number via email to monitor your shipment.

8.

Can I change or cancel my order?

If your order hasn’t been shipped yet, please contact us as soon as possible to make changes or request a cancellation.

9.

What is your return policy?

We offer returns for eligible products within 14 days of delivery. Please refer to our Return & Exchange Policy for full details.

10.

What if my product arrives damaged or defective?

If your product is damaged or not working properly, please contact us with your order number and photos, and we’ll assist you right away.

11.

Do you offer warranty on your products?

Yes, most products come with a manufacturer’s warranty. Details may vary by product. Please check the product description.

12.

Can I buy in bulk or become a reseller?

Yes! Please reach out to us if you’re interested in wholesale or bulk orders.

13.

Do I need to pay customs duties or taxes?

Depending on your country, additional import duties or taxes may apply. These are the buyer’s responsibility.

14.

How do I contact customer service?

You can reach us through the Contact Us page by filling out the inquiry form. We usually respond within 24 hours.

15.

Where can I find product specifications?

All technical details and specifications are listed on the individual product pages.